forgotten airport time capsule password

I have forgotten the password to my airport time capsule and cannot access the settings in airport utility. How can I change the password to edit the settings again? Thank you.

MacBook Pro (Retina, 15-inch, Mid 2015), OS X El Capitan (10.11.6)

Posted on Aug 30, 2016 10:16 AM

Reply
3 replies

Aug 30, 2016 11:38 AM in response to rjvan11

Sorry, I cannot duplicate the issue that you are reporting.


The amber light flashes, but I can access the settings of the AirPort device in AirPort Utility without being asked for a password.....so I can change the Base Station password, Wireless password, etc.


Try turn off the WiFi on your Mac and then connect an Ethernet cable from your Mac to one of the three LAN <--> ports and try the Soft Reset again that way.


If you are still having difficulty, then you will have to try a Hard Reset to get the Time Capsule back to its original default settings and then set it up again. You can turn the WiFi back on at the Mac and use wireless to set up the Time Capsule again.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

forgotten airport time capsule password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.