HT206770: About the OS X El Capitan v10.11.6 Update

Learn about About the OS X El Capitan v10.11.6 Update

lakeladyv

Level 1 (4 points)

Mac OS X

Q: I have repeatedly attempted this update but an installer never appears. Why?

Using a MacBook Air running El Capitian 10.11.5 and trying to update to 10.11.6. I've attempted to download the update repeatedly but never get an installer. Anyone have any idea what's up?

MacBook Air, OS X El Capitan (10.11.5)

Posted on Aug 30, 2016 10:46 AM

I have this question too

Q: I have repeatedly attempted this update but an installer never appears. Why?

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by Eric Root,Helpful

Eric Root Aug 30, 2016 4:31 PM in response to lakeladyv
Level 9 (70,250 points)

iTunes

Aug 30, 2016 4:31 PM in response to lakeladyv

Try running the combo update. It installs all previous updates plus the new one, which can replace any files that may have become corrupted.

10.11.6 combo update
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by lakeladyv,

lakeladyv Aug 30, 2016 4:32 PM in response to Eric Root
Level 1 (4 points)

Mac OS X

Aug 30, 2016 4:32 PM in response to Eric Root

I had actually tried that, but it didn't work. I call Apple Support and they had me restart in safe mode then I was able to install it.

Thanks for trying to help.
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by Eric Root,

Eric Root Aug 30, 2016 4:47 PM in response to lakeladyv
Level 9 (70,250 points)

iTunes

Aug 30, 2016 4:47 PM in response to lakeladyv

You are welcome. Did you install the combo in the Safe Mode?
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by lakeladyv,

lakeladyv Aug 30, 2016 6:50 PM in response to Eric Root
Level 1 (4 points)

Mac OS X

Aug 30, 2016 6:50 PM in response to Eric Root

No, I just did the straight update on El Capitan.
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HT206770: About the OS X El Capitan v10.11.6 Update

Q: I have repeatedly attempted this update but an installer never appears. Why?

All replies Helpful answers

by Eric Root,★Helpful

by lakeladyv,

by Eric Root,

by lakeladyv,

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by Eric Root,Helpful