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J@NI

Level 1 (21 points)

iPhone

Q: MY TOUCH ID IS NOT WORKING AFTER UPDATE 9.3.5 ON MY I PHONE 6

My touch id is not working after i just upgrade to 9.3.5 to my iPhone 6 . its feels seriously awkward

iPhone 6, iOS 9.3.5

Posted on Aug 30, 2016 11:44 AM

I have this question too

Level 1 (21 points)

iPhone

A:

I think this is new upgrade problem . I'm going to restore my phone hopefully it works .

Posted on Sep 1, 2016 12:49 AM

Q: MY TOUCH ID IS NOT WORKING AFTER UPDATE 9.3.5 ON MY I PHONE 6

All replies

Helpful answers

by sberman,

sberman Aug 30, 2016 12:37 PM in response to J@NI
Level 8 (38,670 points)

Aug 30, 2016 12:37 PM in response to J@NI

See "Get Help" near the bottom here:

Use Touch ID on iPhone and iPad - Apple Support
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by J@NI,

J@NI Aug 30, 2016 8:08 PM in response to sberman
Level 1 (21 points)

iPhone

Aug 30, 2016 8:08 PM in response to sberman

I tried that but its failed . unable to complete touch ID setup .
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by J@NI,

J@NI Aug 30, 2016 8:24 PM in response to sberman
Level 1 (21 points)

iPhone

Aug 30, 2016 8:24 PM in response to sberman

I tried that but its failed . unable to complete touch ID setup .
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by Daniel Gray,

Daniel Gray Sep 1, 2016 12:38 AM in response to J@NI
Level 1 (9 points)

iPhone

Sep 1, 2016 12:38 AM in response to J@NI

I Have the exact same problem.
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by J@NI,Apple recommended

J@NI Sep 1, 2016 12:49 AM in response to Daniel Gray
Level 1 (21 points)

iPhone

Sep 1, 2016 12:49 AM in response to Daniel Gray

I think this is new upgrade problem . I'm going to restore my phone hopefully it works .
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by Daniel Gray,

Daniel Gray Sep 1, 2016 1:04 AM in response to J@NI
Level 1 (9 points)

iPhone

Sep 1, 2016 1:04 AM in response to J@NI

Let me know how it goes!
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by J@NI,

J@NI Sep 2, 2016 7:19 AM in response to Daniel Gray
Level 1 (21 points)

iPhone

Sep 2, 2016 7:19 AM in response to Daniel Gray

Its didn't help at all . now don't know what to do ???
If you got any solution then just lem me know .
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by Daniel Gray,

Daniel Gray Sep 2, 2016 7:28 AM in response to J@NI
Level 1 (9 points)

iPhone

Sep 2, 2016 7:28 AM in response to J@NI

I tried to update to 10 and factory resets. Nothing worked. Spoke to applecare and they said to bring it in to an apple store. They think it's hardware; which is weird seeing as it happened when the phone was updated...
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by Meg St._Clair,

Meg St._Clair Sep 2, 2016 7:34 AM in response to Daniel Gray
Level 9 (58,250 points)

iPhone

Sep 2, 2016 7:34 AM in response to Daniel Gray

Daniel Gray wrote:

They think it's hardware; which is weird seeing as it happened when the phone was updated...

Correlation does not prove causality. And if it was going to happen, it had to happen sometime.
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by Daniel Gray,

Daniel Gray Sep 2, 2016 8:28 AM in response to Meg St._Clair
Level 1 (9 points)

iPhone

Sep 2, 2016 8:28 AM in response to Meg St._Clair

Ha ha! It doesn't prove anything, but I'm not one to discount any info I'm presented with. I'M ONLY HUMAN!
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by Meg St._Clair,

Meg St._Clair Sep 2, 2016 8:31 AM in response to Daniel Gray
Level 9 (58,250 points)

iPhone

Sep 2, 2016 8:31 AM in response to Daniel Gray

And human beings are highly susceptible to seeing patterns where there are none. From an evolutionary perspective, it makes sense. In the modern world, it often leads us astray.
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by ljazz,

ljazz Sep 5, 2016 2:34 AM in response to J@NI
Level 1 (23 points)

Mac OS X

Sep 5, 2016 2:34 AM in response to J@NI

I have exactly the same problem!
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