Trying to download already bought material, I get error 5105 and 5113

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Level 1

8 points

Trying to download already bought material, I get error 5105 and 5113

Hello everyone,

I bought an album in the Store for offline listening about 8 months ago. However, my backup USB has crashed (where I had stored a copy). I wanted to download the album again (on PC, Windows, through account>purchases>not in library, album was there with the little download cloud in a corner), but when I clicked on the download button, I got error 5105. Can anyone tell me what this means & how I can fix it?

Furthermore, the album is still present in my library, but it doesn't get synchronised to my iPod (iPod Shuffle, 1.0.3, 2GB), nor can I play it. I either get the message that I need to log in to Apple Music to listen to it (which I am already at this point, besides, it should be available offline as well) or I get error code 5113. Help?

I got Windows 10 & latest iTunes (12.4.3.1) version. Not quite sure what to do now.

iPod shuffle, Windows 10

Posted on Aug 30, 2016 1:15 PM

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Answer 1

javaliga

Level 10

120,179 points

Aug 30, 2016 9:27 PM in response to BlackBird_25

These threads may help:

Itunes last version present 5105 error

If you see error -5000, -69, 13010, or 13014 when you sync music in iTunes - Apple Support

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Answer 2

BlackBird_25 Author

Level 1

8 points

Aug 30, 2016 9:30 PM in response to javaliga

Thank you, now I can download the album into my library again. However, I still can't synchronise it to my iPod (it says I need to synchronise the iPod with Apple Music, but I've looked all over the settings of the iPod and it says nowhere you can do that - it's an iPod Shuffle, I don't think that's possible).

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Answer 3

javaliga

Level 10

120,179 points

Aug 31, 2016 10:26 AM in response to BlackBird_25

You may be interested in this thread:

iTunes will not sync apple music to ipod nano

The short answer is:

You cannot load songs downloaded from the Apple Music service on iPods (except for iPod touch). Apple Music downloads are subscribed songs, not owned songs. They have DRM (copy protection), as required by music producers. Your iPod shuffle cannot verify status of your subscription since it has no Internet connection.

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Answer 4

BlackBird_25 Author

Level 1

8 points

Aug 31, 2016 10:28 AM in response to javaliga

Yes, but I didn't download them from Apple Music, I bought them from the Apple Store. They have been on my iPod Shuffle before; only now I removed them for a bit and wanted to add them again. Then the problems arose.

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