preview printing error

OCR with Acrobat - Error in Preview

I enhanced a scan with Adobe Acrobat Pro DC «the editable Text and Images»-modus and saved the file. Opened that file with apple preview (Version 8.1 (877.7)) on my MacBook Pro (Retina, 15-inch, Mid 2015) works fine, but trying printing leads to an error (see attached picture).

User uploaded file


  • printing the file with acrobat works on MacBook Pro
  • printing the file with preview on MacBook Pro results in an error
  • printing the file with preview on my imac with the same preview-version works.
  • files made with clearscan AcrobatX work fine (Adobe Acrobat 10.1.16 Paper Capture Plug-in with ClearScan)
  • the error can be reproduced with an other printer HP and RICOH


Only uner the following conditions printing does not work.

  1. On my MacBook Pro
  2. With apple preview
  3. File must OCR checked («the editable Text and Images»-modus) by Acrobat (Acrobat Pro 15 Paper Capture Plug-in with ClearScan)


Anybody an idea to solve the problem? I would like to continue working with preview.


Thank you!

MacBook Pro (Retina, 15-inch, Mid 2015), OS X El Capitan (10.11.6), null

Posted on Aug 30, 2016 4:13 PM

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preview printing error

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