Two questions.
1. Mail crashes 5-10 times per day. Two things I have noticed is: my junk mail will not empty and most of the junk mail is my gmail account. I cannot clear my junk mail folder and it always reverts to the unread condition, with the blue dot in front. Many of the emails are from one server which brings me to the next question.
2 How can I block an entire server?
thanks
MacBook Air, OS X Yosemite (10.10.5), 3 MBA's, 1 Thnderbolt Display
Try to login directly to your Gmail account inside a web browser and permanently delete your junk mail.
Open Mail in Safe mode, by holding Shift while clicking the Mail application icon.
On the toolbar, go to Mailbox > Rebuild.
Allow Mail to rebuild (this may take some time).
Mail/Preferences/Accounts and uncheck Enable this account. Better choice might be Mailbox Behaviors and uncheck Store Junk messages on server.
Do a backup, preferably 2 on 2 separate drives.
Quit Mail.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Go to Library/Containers/com.apple.mail. Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.
Restart, re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there.
If that doesn’t solve it repeat the above using Containers/com.apple.MailServiceAgent.
Information learned from Linc Davis. Thanks to leonie for some information contained in this.
I tried the simple steps first. I deleted all junk mails at the google server and that seemed to stop the movement issues on my Mac. If I continue to have issues, I will try CrashBurner's ideas first and then Eric's. So far so good.
I still would like to completely stop one troublesome .net mail from ever getting into Mail. I can't seem to stop it within Mail's Preferences. I already have "leave on server" clicked for all of my junk's. Is there a rule that I can make that will stop all certain domain names? The domain is a regular non-IMAP account that has been hacked and all I get is *****. I probably get nearly 100 mailings from these morons every day.
Thanks Eric, We'll see how it works.
Mike
You are welcome.
I've tried to remove the two offending using the information you gave me, and I"m have still having difficulties removing them. I don't want to place the server name in this letter so I will copy xxx's in its place and take a picture. I still get junk from 4pyles and all using the format you gave me. What am I doing wrong?
I've tried to remove the two offending using the information you gave me, and I"m have still having difficulties removing them. I don't want to place the server name in this letter so I will copy xxx's in its place and take a picture. As you can see I made the arguments but the junk just seems to keep coming.
Try changing the 'To contains' to 'From contains' the address you are trying to block. See my earlier screen shots.
Still not working. The problem is that this domain USED to be a domain that I received notifications from my American Legion group. They have since moved their mail to Google because of this issue. Since I had received legitimate mail from the domain, I'm wondering if I can EVER stop it?
Try Mail/Window/Previous Recipients and see if the address is there. If so, delete it.
None are there.
Try going to the e-mail provider's website and see if you are able to use their Junk Mail filter/Rules to block the domain?
They might be able to provide instructions on how to do that.
Were you able to stop the Mail crashes you were experiencing?
Eric, I contacted the offending domain and they checked their records and suggested that the offending URL was compromised and was sending the mail out under google. So I got on Google Mail and made several rules and hopefully that will take care of that. FYI one of the offending URL's has already been closed at the Domain and was compromised somewhere else. So thanks for the suggestion to contact the Domain and try to solve it there.
You are welcome.
Mail crashes many times per day
