Vishmoo

Q: iTunes not opening after Apple Music trial

I just started my Apple Music trial on my MacBook Pro (El Capitan). However, now when I open it, it opens and immediately closes afterwards. The only way I can make it stay open is in safe mode, in which my apple music playlists aren't saved. How can I open it properly?

 

I have tried restarting my laptop, uninstalling, reinstalling, and updating iTunes and none have worked so far. Please help

MacBook Pro (Retina, 13-inch, Mid 2014), OS X El Capitan (10.11.6)

Posted on Aug 30, 2016 10:59 PM

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Q: iTunes not opening after Apple Music trial

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  • by Rysz,Apple recommended

    Rysz Rysz Aug 30, 2016 11:03 PM in response to Vishmoo
    Level 7 (20,157 points)
    iTunes
    Aug 30, 2016 11:03 PM in response to Vishmoo

    If it launches in Safe Boot mode, but not otherwise, you might have an extension conflict.

     

    Turn off all extensions via System Preferences. To isolate which extension is at fault, turn on one extension at a time, restarting in between, until you find the bad one.