Q: Back camera moving on its own

To rule out a software issue, try these steps:

1. Force restart the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data.

2. In case this does not work, set it back to factory settings, without using the latest backup. Test the camera. If it works, restore from the backup.

3. If factory resetting does not help, get the phone checked by Apple:

Start a service request

Find an Apple Authorized Service Provider

Make an Apple Store appointment

Try to restart your device. See how to Restart your iPhone, iPad, or iPod touch - Apple Support

In that case you'll have to get the phone checked by Apple or an Apple Authorized Service Provider next to your place.

Hi

First follow the instructions here, under the heading "Your photos are blurred or out of focus":

• Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

If the issue then persists, check whether your camera is eligible for replacement. There is an iSight Camera (rear camera) Replacement Program for iPhone 6 Plus.

Subject to the terms of the program, if the rear camera on your iPhone is producing blurry photos and falls within the eligible serial number range, Apple will replace the iSight camera for you, free of charge.

Follow the instructions here:

• https://www.apple.com/support/iphone6plus-isightcamera/