I tunes unable to detect iphone on windows 10

I am having the same problem! Have you tried going to device manager and seeing if your device is listed under Universal Serial Bus controllers? Mine isn't but I heard it may work. I went through everything in this link ( If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support) but it didn't work, maybe it will for you though! Let me know.

First try this - If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

Try a different USB port on your computer:

If you haven’t already, try to connect your iOS device on a different USB port to see if this fixes the problem.

Install / Reinstall latest version of iTunes:

As of this writing, version 12.2.1.16 is the latest version. Make sure you have this latest version installed. If you’re having issues installing it, follow our guide here on how to install iTunes on Windows 10 the right way: iTunes Won’t Install On Windows 10? Here’s How To Fix It.

Install all Windows updates:

Navigate to Settings (WinKey+I) > Update & security > Windows Update and make sure your computer is up to date with all Windows updates installed.

Trust your computer prompt:

When you connect your iPhone, iPad oriPodtouch to your computer and see ‘Trust This Computer?’ prompt on the device, make sure you tap on ‘Trust’ as shown in the screenshot below.

Apple Mobile Device Support, Service and USB Driver:

Check to see if Apple Mobile Device Support is installed from Control Panel > Uninstall a program. If it is not installed, you need to reinstall iTunes.

Restart Apple Mobile Device Service: Type services.msc in Run (WinKey+R) and hit enter. Locate Apple Mobile Device or Apple Mobile Device Service and then right click > Properties. Then click on Stop to stop the service. Click Start to run the service again. Reboot your computer.

Check Apple Mobile Device USB Driver: Type devmgmt.msc in Run (WinKey+R) and hit enter. Expand Universal Serial Bus controllers entry and see if Apple Mobile Device USB Driver is listed.

If it is not listed, you need to reinstall iTunes and then connect your iOS device to your PC and wait for Windows to automatically install the driver. But if it is listed and has a “!” or “?” on it, you need to reinstall the driver. To do this:

• Connect your iOS device to your computer and wait for like a minute.
• Now right click on Apple Mobile Device USB Driver and click on Uninstall. If asked, select “Delete the driver software for this device”.

Once uninstalled, In the Device Manager window, right click on Universal Serial Bus controllers and then click on Scan for hardware changes.

Windows will now automatically find and install the driver for you.

I tried the same as described in the reply above but my device manager isn't showing Apple iPhone in Universal Serial Bus section, but it is showing in Portable Devices.

Basically, I am using iPhone 4, I know that my device is old but not recognizing in itunes is something suspicious.

Please help regarding the same. Also here is the screenshot from my device manager view.

Thanks,

Rishu Mehra

See iOS device not showing in iTunes for Windows. You need to select the device wherever it happens to appear and update its driver.

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