Q: Cannot restore disabled ipad don't know passcode - help
I tried restoring my ipad through iTunes. The download takes atleast 6 hours. But as it says in the website, after 15 minutes, the ipad is back in disabled mode from the recovery mode. But also software keeps downloading and after the gruelling six hours, it says " cannot update as the ipad is locked by passcode. please enter your passcode and try again" ! Neither do we know the passcode nor can we enter it as it is disabled. Why is the software download so slow - torturous 6 hours !!!
I would like to first restore it. Only then update. Please somebody help ..
iPad
Posted on Aug 31, 2016 5:24 AM
Follow the instruction If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Posted on Aug 31, 2016 5:26 AM