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Aug 31, 2016 9:42 AM in response to adrianafromdurhamby javaliga,The general troubleshooting advice when iTunes fails to install properly (and reinstalling or repairing it does not work) is to remove not only iTunes but ALL related components, reboot, remove the target installation folders and reinstall. The best source of information on how to do this is in turingtest2's excellent iTunes for Windows Troubleshooting Guide at:
Troubleshooting issues with iTunes for Windows updates
See the section: Removing and reinstalling iTunes and other software components