Back camera not working.
I recently dropped my phone and my back camera is not working. Also my flashlight. Is there anything I can do to fix it?
iPhone 5s, iOS 9.3.5
Hi
You can try following the instructions here:
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
However, as your iPhone was dropped and appears to have suffered damage, I suggest that you instead contact Apple Support (mail-in service may be available) or make a Genius Bar reservation to arrange for your iPhone to be inspected and to establish your available service options, timescales and cost.
- Contact - Official Apple Support
- https://twitter.com/applesupport
- http://www.apple.com/retail/geniusbar/
Repair service price information for iPhone is available here: