Q: Is there any guarantee after replacement?
Hello Apple fans - I am too nevertheless,
I would like to know your opinion whether apple guarantees also replacement for free after I have replaced my video card for the same one after the 3 months maintenance / repair service guarantee Apple provides? it is rather strange that I have to pay 700 EUR according to my local apple service provider for old and not working HW technology being at the same time at risk of having again directly after those 3 months to pay again 700 EUR for another replacement. Is it possible that Apple for these cases to arrange other repair service contracts terms?
Kind regards and Thx for your suggestions,
Alfons Salden
MacBook Pro, OS X Yosemite (10.10.5)
Posted on Aug 31, 2016 9:49 AM
I have a few ideas including:
- Approach the AASP that did the work and ask them for Apple's customer vice or customer advocate contact information.
- Contact the local Apple Store and ask for Apple's customer advocate information
- At the bottom of the www.Apple.com site, click Apple's "Contact Us" link.
Posted on Aug 31, 2016 11:00 AM