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Aug 31, 2016 11:17 AM in response to EyiyemiOliviaby ChrisJ4203,First things first. If you have forgotten the passcode to your phone, you will need to restore the device. Use the instructions in this support document. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
As far as the Outlook issue, you are going to have to check into what you have loaded on your device as far as Outlook is concerned, however it is unusual for you to have 2 versions, since the installation of Office will usually overwrite the old. You may have to work with Microsoft on that issue.