Q: iPhone won't recognize new number
Help please! I got a new number a few weeks ago. I have sprint and I was able to get a new phone number online. it works and everything when people call me, usually works but not always when they text me (see below). My iphone 6 is still not recognizing my new number fully...for some people my contact switched automatically but for others it hasn't. Also, when I look under Settings/Phone it shows my old number and I can't click on it to change it. In contacts it also displays 'my number' and I am able to click edit and change it but it doesnt save the changes. Another weird thing that's happening is when someone whose phone didin't automatically switch my new number tries to text me, it turns into a group message with my old phone number, the person texting me, and my new phone number.
Posted on Aug 31, 2016 10:45 AM
