iLife
Q: My old apple id and my ipad
My ipad and icloud are connected using an old apple id.
Unfortunately, that old one is no longer valid.
So I can't sign out of icloud on the ipad, and I can't delete the account either, because doing either requires a valid apple id and password.
Any ideas how I can break this connection so that I can set up again with my valid apple id?
Thanks for any help!
ipad
version 9.3.5
60GB capacity
iPhone 6s, iOS 9.1
Posted on Aug 31, 2016 1:57 PM
by sberman,Solvedanswer
I suggest visiting an Apple Store with your iPad purchase receipt showing that you are the original owner of this iPad, and explain the situation there.
You should likely make a Genius Bar appointment. Start here:
or here:
Posted on Aug 31, 2016 2:13 PM