Shared Photo Album Disappeared

I own a shared photo album. Recently the album has disappeared off of all of the invitees' phones, except my own. I have changed zero settings. No one is receiving my invites when I remove them as subscribers and re-add them--have tried emails and phone numbers. I have cellular data enabled for photos when I don't have access to wifi. We have not come close to exceeding the 5000 photo capacity. Only have 500 photos thus far. What happened and how can everyone get access to the album again? (Note: I also am unable to turn on the feature "public website"--when I swipe to turn it ON, it automatically switches to OFF.)

iPhone 6, iOS 9.3.5

Posted on Aug 31, 2016 2:46 PM

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1 reply

Sep 1, 2016 10:18 AM in response to boltonDC2

Hey BoltonDC2


Thank you for using the Apple Support Communities. We can see from your post that you're having issues with your iCloud Photo Sharing and we'd be happy to provide you with some direction to resolve this.
Let's start by following the steps in the links below and focus on the sections entitled "Invites and subscribers"

Get help using iCloud Photo Sharing and shared albums

This link can also provide some direction as well:

iCloud Photo Sharing


Let us know if these steps work for you.


Regards.

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Shared Photo Album Disappeared

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