Removing malware

iMAC, OS X El Capitan 10.11.6

Advanced Mac Cleaner malware

I've followed the directions given in the Support Forum posts. Nothing worked.

iMac (21.5-inch Mid 2011), OS X El Capitan (10.11.6)

Posted on Aug 31, 2016 2:27 PM

Reply
3 replies

Aug 31, 2016 7:12 PM in response to Eric Root

1. Download AppCleaner. Drag and drop the Advanced Mac Cleaner application into AppCleaner, and it will auto-search your machine for all files relating to it (in your System and Library folders as well).


2. Download Malwarebytes (the free version) from their website and run it. If it finds anything, move it to the Trash as well.


If you continue to have problems, check your browsers (clear your history and cache) to make sure you have nothing bound to it.

Good luck!

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Removing malware

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