stephenklyeung
Level 1 (15 points)
iLife

Q: iphoto import JPG (unrecognized  format)

I got a new imac, and trying import some photo to my imac from external drive. Process as below:

 

1. Move those photo Mac locate drive

2. Drag to photo album

 

Everything good works except those file with "JPG", which show as "Unrecognized format", please kindly advice if something wrong in my process on it, as this is the first time I use Mac.

iMac with Retina 5K display

Posted on Aug 31, 2016 6:45 PM

by stephenklyeung,Apple recommended
stephenklyeung stephenklyeung
Level 1 (15 points)
iLife
A:

I repair my album, then restart the imac, and it now allow me to import JPG. Thx for all your help

Posted on Sep 2, 2016 2:00 AM

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stephenklyeung

Q: iphoto import JPG (unrecognized  format)

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  • Helpful answers

  • by LarryHN,

    LarryHN LarryHN Aug 31, 2016 8:48 PM in response to stephenklyeung
    Level 10 (84,027 points)
    Photos for Mac
    Aug 31, 2016 8:48 PM in response to stephenklyeung

    What version of the OS and of iPhoto do you have? What is the source of the photos? Will they open correctly in Preview? Have you tried using the import command (file menu ==> import)?

     

    LN

  • by stephenklyeung,

    stephenklyeung stephenklyeung Aug 31, 2016 9:00 PM in response to LarryHN
    Level 1 (15 points)
    iLife
    Aug 31, 2016 9:00 PM in response to LarryHN

    It should be OS X. As the imax just bought last month. The source of photos were my old photo in the digital camera in year 2010-2011. I can preview all photo correctly.

     

    What is import command, can you advice more detail to me, thx a lot.

  • by léonie,

    léonie léonie Aug 31, 2016 9:16 PM in response to stephenklyeung
    Level 10 (105,183 points)
    iLife
    Aug 31, 2016 9:16 PM in response to stephenklyeung
    I can preview all photo correctly.

    That is abit ambiguous. Can the Preview application open them if you double-click the JPEG file on your Desktop to open them in Preview?

     

    What is import command, can you advice more detail to me, thx a lot.

    The Photos for Mac application has an Import command in the File menu in the main menu bar.

    File > Import

     

    This command will open a File Chooser panel where you can select the folder with the photos you want to import.

    Are your JPEGs greyed out in this dialog panel or can you open them?

  • by Terence Devlin,Helpful

    Terence Devlin Terence Devlin Sep 2, 2016 2:00 AM in response to stephenklyeung
    Level 10 (139,470 points)
    iLife
    Sep 2, 2016 2:00 AM in response to stephenklyeung

    As a Test:

     

    Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'

     

    Import a few pics into this new, blank library. Is the Problem repeated there?

     

    Post back with the result.

  • by stephenklyeung,Apple recommended

    stephenklyeung stephenklyeung Sep 2, 2016 2:00 AM in response to léonie
    Level 1 (15 points)
    iLife
    Sep 2, 2016 2:00 AM in response to léonie

    I repair my album, then restart the imac, and it now allow me to import JPG. Thx for all your help