iphoto import JPG (unrecognized format)

I got a new imac, and trying import some photo to my imac from external drive. Process as below:


1. Move those photo Mac locate drive

2. Drag to photo album


Everything good works except those file with "JPG", which show as "Unrecognized format", please kindly advice if something wrong in my process on it, as this is the first time I use Mac.

iMac with Retina 5K display

Posted on Aug 31, 2016 6:45 PM

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5 replies

Aug 31, 2016 9:16 PM in response to stephenklyeung

I can preview all photo correctly.

That is abit ambiguous. Can the Preview application open them if you double-click the JPEG file on your Desktop to open them in Preview?


What is import command, can you advice more detail to me, thx a lot.

The Photos for Mac application has an Import command in the File menu in the main menu bar.

File > Import


This command will open a File Chooser panel where you can select the folder with the photos you want to import.

Are your JPEGs greyed out in this dialog panel or can you open them?

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iphoto import JPG (unrecognized format)

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