Jane Lurie2

Q: iPad air 9.3.4 sync to MacBook Pro 10.9.5 on and off

When I connect my iPad Air with 9.3.4 to my MacBook Pro 10.9.5 the connection keeps flashing on and off. The iPhoto on the MBP comes up when the connection is working. I close it to get to iTunes(12.4.3.1) . Then it comes up again immediately and on and on. Is this an OS incompatibility?

MacBook Pro, OS X Mavericks (10.9.5), iphoto 9.5.1

Posted on Aug 31, 2016 7:01 PM

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Q: iPad air 9.3.4 sync to MacBook Pro 10.9.5 on and off

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  • by alex_h1,

    alex_h1 alex_h1 Sep 1, 2016 1:46 PM in response to Jane Lurie2
    Community Specialists
    Sep 1, 2016 1:46 PM in response to Jane Lurie2

    Hey Jane Lurie2,

     

    Thank you for using the Apple Support Communities. I see from your post that you are having a hard time syncing your iPad Air with your MacBook Pro. Being able to manage your content library is important. We'd be happy to provide you with some direction to resolve this. Let's try to connect the iPad using another USB cable and another USB port. Check for the iPad appearing on iTunes. If it doesn't, this guide will provide additional help:

     

    If iTunes doesn‘t recognize your iPhone, iPad, or iPod

     

    Let us know if the steps resolve the issue,

     

    Cheers.