Pilot.Dave
Level 1
(4 points)
iPhone
Q: 6 plus will not power up after SW update
To make matters worst, since I can't see the serial number, Apple Support will not accept the IMEI as my serial number.. How do I get applecare support we paid for ?
iPhone 6 Plus, will not power up, need support
by Jonathan UK,Apple recommended
Jonathan UK
Level 7
(29,317 points)
Apple Watch
Hi
Follow the instructions here:
If you need to contact Apple Support, but cannot locate the serial number (see the links below), call your local telephone number here and quote the IMEI instead of the serial number:
More information:
https://supportprofile.apple.com/
Find the serial number or IMEI on your iPhone, iPad or iPod touch - Apple Support
