iPhone
Q: factory reset Iphone 5s
trying to factory reset I phone 5 s without orig owner ID & password.
iPhone 5s, iOS 9.0.1, no original owner apple ID/paswd
Posted on Aug 31, 2016 7:03 PM
by ChrisJ4203,Apple recommended
iPhone
You cannot. There is no way to bypass Activation Lock. The only way to be able to restore that device is for the original owner of the device to remove it from their account. Without that, the device is useless to you. No one here, nor Apple can assist you in locating that person. If you purchased this second hand/used, then return it for a refund. You will not be able to activate it.
Posted on Aug 31, 2016 7:06 PM