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iTunes has stopped working on WIN 7

Hello All Experts,


I am not sure if this is the usual problem faced. I installed iTunes from http://www.apple.com/itunes/download/thank-you/ here.


After successful instalaltion when I am opening I am getting below error -

User uploaded file


can somone please guide me how do I solve this issue ?



Cheers,

Pankaj

iPhone 6s Plus, iOS 9.3.5, null

Posted on Aug 31, 2016 7:41 PM

Reply
Question marked as Best reply

Posted on Sep 1, 2016 5:47 AM

Such errors can usually be fixed by deleting the offending dll, then repairing the component it is part of from the programs and features control panel. CoreAudioToolbox.dll is part of Apple Application Support and can normally be found in

  • C:\Program Files\Common Files\Apple\Apple Application Support or
  • C:\Program Files (x86)\Common Files\Apple\Apple Application Support

where the name of the Program Files folder may vary by region.


For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.



Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.



tt2

1 reply
Question marked as Best reply

Sep 1, 2016 5:47 AM in response to Bhalerao P

Such errors can usually be fixed by deleting the offending dll, then repairing the component it is part of from the programs and features control panel. CoreAudioToolbox.dll is part of Apple Application Support and can normally be found in

  • C:\Program Files\Common Files\Apple\Apple Application Support or
  • C:\Program Files (x86)\Common Files\Apple\Apple Application Support

where the name of the Program Files folder may vary by region.


For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.



Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.



tt2

iTunes has stopped working on WIN 7

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