leetunes

Q: Smart Keyboard issue

My Smart Keyboard keeps arbitrarily typing or inserting the letter Z for no apparent reason.  Any suggestions?

iPad Pro 12.9-inch Wi-Fi, iOS 9.3.5

Posted on Sep 1, 2016 4:35 AM

Close

Q: Smart Keyboard issue

  • All replies
  • Helpful answers

  • by Alwayswantingtohelp1,

    Alwayswantingtohelp1 Alwayswantingtohelp1 Sep 1, 2016 5:04 PM in response to leetunes
    Community Specialists
    Sep 1, 2016 5:04 PM in response to leetunes

    Hello leetunes,


    Thank you for using Apple Support Communities. 


    I understand from your post that your Smart Keyboard is typing/inserting the letter Z arbitrarily. I know how important it is for your Smart Keyboard to work properly. I recommend the following troubleshooting steps from this article:

    Use your Smart Keyboard with iPad Pro

    1. Make sure that your iPad Pro and Smart Keyboard are in the Type position.
    2. Remove the Smart Keyboard from your iPad Pro.
    3. Restart your iPad Pro.
    4. Reconnect the Smart Keyboard.

    Best Regards.