ChrisfromClinton
Level 1
(8 points)
iPhone
Q: malware virus on my Iphone 5s
I was searching the web yesterday and a virus alert popped up stated that I had a malware spy virus on my phone. Now the safari will not change and is locked in there. I've rebooted my phone several times even a hard reboot with no luck in returning my phone to normal. Can this issue be corrected or is the phone junk now?
iPhone 5s, iOS 9.3.5
by JimmyCMPIT,Solvedanswer
JimmyCMPIT
Level 5
(7,127 points)
Mac OS X
unless your phone is jailbroken you do not have a virus or malware.
see information on clearing your browser settings here
Safari web settings on your iPhone, iPad, and iPod touch - Apple Support
