I just got a replacement iphone. When trying to sync, was unable to sync with icloud. When trying to sync with itunes, computer says phone needs most updated version of itunes. When updated, computer says it is running most updated version.
iPhone 6s, Mac OS X (10.7.5)
Do you see any errors when trying to connect? If you see error -5000, -69, 13010, or 13014 when you sync music in iTunes - Apple Support
The current version of iTunes requires OS X 10.8.5 or higher. If you are running 10.7.5, as your signature indicates, you will have to upgrade OS X, or you will not be able to sync that phone with your Mac.
unable to sync iphone
