swfarrar
Level 1 (8 points)
Mac OS X

Q: Upgrade to El Capitan left orphan file

When I upgraded from Yosemite to El Capitan iPhoto was replaced by Photos except, apparently one file. Whenever I restart my iMac, with a restart or shut down, Safari launches automatically and displays a file in what I assume is Chinese. It is clearly an iPhoto remnant and I have been unable to do any kind of search that would locate the file and allow me to delete it.

 

I've tried using an applications cleaner app to get rid of all iPhoto files but that hasn't has any effect.

 

Here's the file name:

file:///Applications/iPhoto.app/Contents/Resources/iPhoto.help/Contents/Resource s/zh_TW.lproj/phtee0cc112.html


If someone could tell me how to navigate to that file and nuke it I would appreciate it.


Here's the top of the file that automatically loads when Safari launches.


進階偏好設定

偏好設定

解釋


依照預設，此偏好設定為啟用。從硬碟輸入照片時，iPhoto 會將照片拷貝（複製）到 iPhoto 圖庫並使用這些拷貝項目。原始照片會原封不動的保留在其原本的位置。

若您的電腦上收集了大量的照片，且希望保留這些檔案目前的配置，您可以讓 iPhoto 指向原始照片檔案，而不是將照片輸入至 iPhoto 圖庫。若要讓 iPhoto 從硬碟上原始照片的位置來存取它們（而不是拷貝它們），請取消勾選此註記框。請注意，若您在 iPhoto 中編輯這些影像，已編輯的版本會儲存在 iPhoto 圖庫中，且原始檔案會原封不動的保留。

輸入：將項目拷貝至「iPhoto 圖庫」


-thanks for your help

iMac, OS X El Capitan (10.11.6)

Posted on Sep 1, 2016 8:58 AM

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swfarrar

Q: Upgrade to El Capitan left orphan file

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  • Helpful answers

  • by joe_7399,

    joe_7399 joe_7399 Sep 2, 2016 9:09 AM in response to swfarrar
    Community Specialists
    Sep 2, 2016 9:09 AM in response to swfarrar

    Hello swfarrar,


    Thanks for that info and choosing the Apple Support Communities. I know how important getting your Mac and Safari working properly again is to you! If I understand correctly, you are unable to launch Safari without having this file opening since updating to OS X El Capitan. Good news is here are a couple of steps that can narrow down and resolve this issue:


    1. First, use Safe Mode to start up your Mac so that it performs certain checks, delete system cache files, verifies your startup disk, and attempts to repair directory issues if needed. Log into your user account in Safe Mode and test the issue again. Then restart your Mac normally and test the issue again.


    Try safe mode if your Mac doesn't finish starting up
    Limited graphics performance in OS X recovery or safe mode


    2. You can figure out if unexpected behavior is related to user file or setting by trying to reproduce the issue from another user account. This process includes creating a new user account, logging in to it, and testing for the issue.


    How to test an issue in another user account on your Mac


    3. If you're still having this issue, you can make a backup of your personal data and put a fresh copy of OS X El Capitan on your Mac using OS X Recovery mode, as that will overwrite these system files causing the issue.


    Backing up your Mac hard drive
    How to reinstall OS X


    Cheers!