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Sep 1, 2016 12:36 PM in response to deadpool2612by King_Penguin,For info you are talking to fellow users on here, not iTunes Support nor Apple.
As you don't include the email it's difficult to say, but it's likely to be a phishing email :
Phishing and similar emails : Phishing & Other Suspicious Emails
Phishing emails : Identifying fraudulent "phishing" email - Apple Support
Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
If it is a phishing email you could forward it to Apple : reportphishing@apple.com , and then delete it.