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All replies
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Helpful answers
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Sep 1, 2016 11:56 AM in response to saemancby JimmyCMPIT,use the contact Apple link at the bottom of this page, otherwise to change your payment info see this link:
Change or remove your Apple ID payment information - Apple Support
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Sep 1, 2016 11:56 AM in response to saemancby Rysz,There might be other reasons for this. Contact iTunes Store support like the message instructs.
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Sep 1, 2016 11:56 AM in response to saemancby King_Penguin,What does 'cannot purchase' mean, what happens when you try to buy something, if you are getting an error message then what does it say ?
If you are getting a message to contact iTunes Support then you will need to do so (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on Contact Support towards the top right
- click on Get Help under 'Talk To Us'
Or use this form : https://www.apple.com/emea/support/itunes/contact.html
If it's a different problem ... ?