Bleevit2

Level 1 (4 points)

Windows Software

Q: Backups

Hi you'll.....I'm having problems backing up my iPad..had no probs backing up before...first time ever... help!!

BLeevit2

iPad, iOS 9.3.4

Posted on Sep 1, 2016 9:53 PM

I have this question too

Level 7 (34,122 points)

Apple Watch

A:

Hi

Follow the steps here, as appropriate:

If your iTunes backup couldn't be completed or you can't restore from a backup - Apple Support

If iCloud Backup couldn’t be completed or you can’t restore - Apple Support

Posted on Sep 2, 2016 10:11 AM

Q: Backups

All replies

Helpful answers

by gail from maine,

gail from maine Sep 1, 2016 9:55 PM in response to Bleevit2
Level 7 (26,134 points)

iCloud

Sep 1, 2016 9:55 PM in response to Bleevit2

What is the problem? We need to know what the issue is before we can help.

Cheers,

GB
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by ckuan,

ckuan Sep 1, 2016 10:00 PM in response to Bleevit2
Level 7 (33,740 points)

Sep 1, 2016 10:00 PM in response to Bleevit2

A few things to check:
1. Did you made an iOS update?
2. Do you have the latest iTunes 12.4.3?

And Gail said: What is the problem?, Any error messages?
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by Jonathan UK,Apple recommended

Jonathan UK Sep 2, 2016 10:11 AM in response to Bleevit2
Level 7 (34,122 points)

Apple Watch

Sep 2, 2016 10:11 AM in response to Bleevit2
Hi

Follow the steps here, as appropriate:

If your iTunes backup couldn't be completed or you can't restore from a backup - Apple Support

If iCloud Backup couldn’t be completed or you can’t restore - Apple Support
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