Brian1968

Q: 9.3.5 Update downloading duplicate songs

Since I updated to 9.3.5 last night my phone this morning is downloading duplicate songs and because I am short on space I am constantly getting warnings up.

 

How do I stop the phone from downloading duplicate songs.

iPhone 5s, iOS 9.3.5

Posted on Sep 2, 2016 5:11 AM

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Q: 9.3.5 Update downloading duplicate songs

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  • by Ulexes138,

    Ulexes138 Ulexes138 Sep 4, 2016 7:00 AM in response to Brian1968
    Community Specialists
    Sep 4, 2016 7:00 AM in response to Brian1968

    Hello Brian1968,

    Thanks for reaching out to the Apple Support Community. I know how important it is to maintain organization on your iOS devices to conserve space, and I'd like to help you stop those duplicate songs from re-appearing.

    Probably the easiest way to resolve the issue is to sign out of your account under Settings > iTunes & App Store and then restart your device. Afterwards you can sign back in under the same settings.

    As a heads up if you are an Apple Music member, you may need to re-download tracks for offline listening.

    If you have any questions or concerns, the entire community is here to help.
    Best regards