What does Safari wants to use your confidential information stored in "m.facebook.com" in your keychain?

Question

What does Safari wants to use your confidential information stored in "m.facebook.com" in your keychain?

I get an email notification that someone has a birthday on Facebook today. Email says 'go to Facebook'. I click on the link (in my email) and I get a notice that says, Safari wants to use your confidential information stored in "m.facebook.com" in your keychain. Notice gives me option to "Deny", "Allow" or "Always Allow". When I click on any of these options they are not accepted and the question is asked again.

How to I fix this?

MacBook Pro, Mac OS X (10.1.x)

Posted on Sep 2, 2016 7:24 AM

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Answer 1

braden85

Community Specialist

Sep 2, 2016 7:44 PM in response to rosaliefromwaukee

Hello rosaliefromwaukee,

Thank you for using Apple Support Communities.

I understand from your post that when you try to go to m.facebook.com that none of the buttons you are prompted with accept your selection. I know how important it is for you to be able to access the website you want to view. If the issue is with Safari, I recommend the following steps:

Safari web settings on your iPhone, iPad, and iPod touch

Clear information from your device

To clear your history and cookies from Safari in iOS 8 or later, tap Settings > Safari > Clear History and Website Data. In iOS 7 or earlier, tap Clear History and tap Clear Cookies and Data.

To clear other stored information from Safari, tap Settings > Safari > Advanced > Website Data > Remove All Website Data.

Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information.

When these steps are completed open the email again and see if you are able to go to m.facebook.com.

Best Regards

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