Mail app taking up an unreasonable amount of space?

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Level 1

4 points

Mail app taking up an unreasonable amount of space?

Hi, recently my mail app has been taking up a big amount of space in my ipod touch 6. I need to clear up space on my ipod but it is taking up 2.2 gb of data. I went through and deleted half my emails and that did nothing but take up more space in my ipod. So, i disconnected my gmail AND my icloud email from the mail app. So, now there are no emails in the mail app but it still says that it is taking up 2.2 gb of space. Please help

iPod touch, iOS 7

Posted on Sep 2, 2016 7:23 AM

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Answer 1

turingtest2

Level 10

278,287 points

Sep 2, 2016 7:33 AM in response to Louiselulu

The following steps often help with erratic behaviour. They assume that all of the content you want on the device is in your library ready for restoring. If it isn't see Recover your iTunes library from your iPod or iOS device first. I would also recommend you copy everything out of the camera roll if you haven't already.

Backup device.
Restore as a new device.
Restore the backup you made earlier.

Use an encrypted backup if you want to preserve passwords, wi-fi settings, web history and health data where appropriate.

tt2

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