We have a classroom set of iPads managed though Meraki. We have imported the class and teacher information from Apple School. Looking at the iPads I can see the education profile has been pushed out from the MDM, but the teacher still can't launch the Classroom App. Any troubleshooting suggestions?
iPad Air 2 Wi-Fi, iOS 9.3.4
Even though we aren't using Meraki, (we use OS X profile manager), we cannot get education profiles to load onto our iPad pros. Loads on to everything else..
suggest you view the link for mMeraki deployment: https://documentation.meraki.com/SM/Profiles_and_Settings/Configuring_an_Educati on_Payload_for_Apple_Classroom
Thanks. I had read that article, but it didn't actually work. For any others looking, here's what finally did. I had tried a number of different options by wiping and reinstalling profiles. Eventually I removed the synchronization with Apple School Manger and added the students and classes manually into Meraki. Then it worked just like the video explained I had one iPad that showed offline but that was because I had misspelled the apple id. It's not clear if the issue lies with Apple School Manger, or in the Meraki integration, but the manual option works for now and I'll leave it alone for the time being.
Issues with Apple Classroom
