Q: I have 2 entries for the same song video. Both point to iCloud.
If I delete one, it wants to delete the iCloud copy, and I'm afraid it will clobber the other one that is linked to the same video. How do I get rid of the duplicate entry without affecting the copy in iCloud? The video is "Yeah Yeah" by Willy Moon, if it matters.
EDIT: I have also found that on my iPhone, the entry is linked to a video I never bought. It claims to be "Yeah Yeah" but is actually "2 Fingers" by Jake Bugg. Weird.
Mac mini, OS X El Capitan (10.11.6), 250GB SSD + 1 TB HD = Fusion Drive
Posted on Sep 2, 2016 10:28 AM
Community Specialists
Hello KonKrypton,
Thank you for using the Apple Support Communities. Based on what you stated, it seems you may be having issues with your music video files and content. One way to resolve issues like this is to select the music videos in iTunes on your Mac, then hold the control key on your keyboard and click the music video again, and select the Show in Finder option and see if the info matches. You could also find the correct file in Finder, then delete the existing copies in iTunes and then re-import from Finder the correct file.
Import music and video already on your computer - iTunes Help
You could also see if the music videos show in Purchased History in the iTunes Store and re-download a fresh copy of the music videos.
Cheers!
Posted on Sep 6, 2016 12:56 AM