Q: Ipad cannot be used because it requires...
I have windows vista and the latest versions of iTunes (12.1.3.6) and my iPad PRO is up to date (iOS 9.3.5). When I plug my iPad into my computer it gives an error:
"iPad cannot be used because it requires a newer version of iTunes. Go to www.itunes.com to download the newest version of iTunes."
Can anyone help resolve this error? I have all the latest versions and have re-installed iTunes just to be safe.
iPad Pro, iOS 9.3.5, Itunes version 12.1.3.6
Posted on Sep 2, 2016 12:54 PM
The only thing you can do is to upgrade your Windows. Vista will not support the latest version of iTunes, which is required to support the latest version of iOS. Which version of iTunes do you have, and please do not just state "the latest", please indicate the actual version number.
Posted on Sep 2, 2016 4:39 PM