lennyjobs
Level 1
(8 points)
Q: Advice for slow Mac? Etrecheck results posted
EtreCheck version: 3.0.3 (307)
Report generated 2016-09-02 14:57:56
Download EtreCheck from https://etrecheck.com
Runtime 4:28
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
MacBook Pro (13-inch, Mid 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 369
Intel HD Graphics 4000
Color LCD 1280 x 800
OS X Yosemite 10.10.5 (14F1808) - Time since boot: less than an hour
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (305.83 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8 ()
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. thunderbolt_bus
Anywhere
/System/Library/Extensions
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 (26671) - SDK 10.4 - 2016-08-01) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 (26671) - SDK 10.4 - 2013-02-07) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 (26671) - SDK 10.5 - 2013-02-07) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 (26671) - SDK 10.4 - 2013-02-07) [Support]
[not loaded] 5 Apple tasks
[loaded] 146 Apple tasks
[running] 61 Apple tasks
[not loaded] 41 Apple tasks
[loaded] 138 Apple tasks
[running] 83 Apple tasks
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-12) [Support]
[loaded] com.citrix.AuthManager_Mac.plist (2015-03-16) [Support]
[running] com.citrix.ReceiverHelper.plist (2015-03-16) [Support]
[running] com.citrix.ServiceRecords.plist (2015-03-16) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-12) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2012-12-24) [Support]
[running] com.seagate.SeagateStorageGauge.plist (2010-03-10) [Support]
[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-12) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-12) [Support]
[loaded] com.adobe.fpsaud.plist (2016-04-15) [Support]
[loaded] com.google.keystone.daemon.plist (2016-09-02) [Support]
[loaded] com.malwarebytes.HelperTool.plist (2016-09-02) [Support]
[running] com.memeo.Memeod.plist (2010-04-20) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2012-12-24) [Support]
[loaded] com.skype.skypeinstaller.plist (2014-02-08) [Support]
[failed] com.adobe.ARM.[...].plist (2010-12-23) [Support]
[running] com.spotify.webhelper.plist (2016-07-17) [Support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
JavaAppletPlugin: Java 8 Update 101 build 13 (2016-07-25) Check version
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-17) [Support]
AmazonMP3DownloaderPlugin1017277: AmazonMP3DownloaderPlugin 1.0.17 (2012-08-25) [Support]
Unity Web Player: UnityPlayer version 4.5.4f2 - SDK 10.6 (2014-09-29) [Support]
Default Browser: 600 - SDK 10.10 (2015-11-12)
AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-04) [Support]
FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-24) [Support]
Silverlight: 4.0.51204.0 (2010-12-25) [Support]
QuickTime Plugin: 7.7.3 (2016-05-26)
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-24) Outdated! Update
CitrixICAClientPlugIn: 11.9.15 - SDK 10.9 (2015-03-16) [Support]
googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]
AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-04) [Support]
CANONiMAGEGATEWAYDL: 3.1.0.2 (2009-09-08) [Support]
iPhotoPhotocast: 7.0 - SDK 10.8 (2012-12-07)
SharePointBrowserPlugin: 14.6.3 - SDK 10.6 (2016-04-14) [Support]
DirectorShockwave: 11.6.4r634 (2012-04-21) [Support]
WebEx64: 1.0 - SDK 10.6 (2014-10-10) [Support]
Flash Player (2016-04-15) [Support]
Growl (2011-10-15) [Support]
Java (2016-07-25) [Support]
Paragon NTFS for Mac ® OS X (2012-11-15) [Support]
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 193.42 GB
Destinations:
FreeAgent GoFlex Drive [Local]
Total size: 499.97 GB
Total number of backups: 2
Oldest backup: 5/25/15, 3:49 PM
Last backup: 5/25/15, 9:00 PM
Size of backup disk: Too small
Backup size 499.97 GB < (Disk used 193.42 GB X 3)
14% WindowServer
10% Google Chrome
3% kernel_task
2% hidd
1% AppleSpell
1.52 GB Google Chrome Helper(9)
415 MB kernel_task
209 MB Google Chrome
135 MB mdworker(8)
94 MB mds_stores
55 MB Free RAM
3.94 GB Used RAM (613 MB Cached)
1 MB Swap Used
Sep 2, 2016, 02:49:18 PM Self test - passed
Sep 1, 2016, 04:10:09 PM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-09-01-161009_[redact ed].crash
/Library/Sophos Anti-Virus/SophosWebIntelligence.bundle/Contents/MacOS/SophosWebIntelligence
Sep 1, 2016, 04:51:13 AM /Library/Logs/DiagnosticReports/Microsoft Word_2016-09-01-045113_[redacted].hang
/Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Aug 31, 2016, 07:28:59 PM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-08-31-192859_[redact ed].crash
Posted on Sep 2, 2016 1:31 PM
