Q: It's the charger that came with the phone. But my iPad charger that is over 2 years old works fine on my phone. What is wrong

Whenever I plug my charger into my iPhone 6s Plus i receive a pop that says this accessory may not be recognized and won't take a charge. It's the charger that came with the phone. But my iPad charger that is over 2 years old works fine on my phone. What is wrong? And why won't my charger work. I also have another charger at work that the phone doesn't even recognize me plugging the charger in but works fine on a coworkers phone. Suggestions?

Posted on Sep 2, 2016 3:50 PM

I have this question too

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by Carolyn Samit,Helpful

Carolyn Samit Sep 2, 2016 3:56 PM in response to Lunchbox815
Level 10 (119,335 points)

Apple Watch

Sep 2, 2016 3:56 PM in response to Lunchbox815

Help here > Using iPad power adapters with your iPhone, iPad, and iPod - Apple Support
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by Lunchbox815,

Lunchbox815 Sep 2, 2016 3:57 PM in response to Carolyn Samit
Level 1 (8 points)

iPhone

Sep 2, 2016 3:57 PM in response to Carolyn Samit

I Don't have an issue with my iPad charger. It's with the charger that came with my iPhone. It won't recognize it therefore won't charge. But it charges other people's phones an devices.
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by 000FFF,

000FFF Sep 3, 2016 4:46 PM in response to Lunchbox815
Level 2 (313 points)

Sep 3, 2016 4:46 PM in response to Lunchbox815

Testing another usb cord like the one from your iPad and having it work would indicate that the usb cord for your iPhone is defective. If the iPhone usb cord is 2 years old, you will need to purchase a new one.
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by Lawrence Finch,

Lawrence Finch Sep 3, 2016 6:07 PM in response to Lunchbox815
Level 8 (37,761 points)

Mac OS X

Sep 3, 2016 6:07 PM in response to Lunchbox815

Let's be clear about what you are talking about. When you say "charger" do you mean a "lightning cable"? It isn't a charger. Or do you mean the thing that plugs into the wall? It is a USB adapter; it is not a "charger" either. the charger is built into the phone, not an external device.
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Q: It's the charger that came with the phone. But my iPad charger that is over 2 years old works fine on my phone. What is wrong

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by Carolyn Samit,★Helpful

by Lunchbox815,

by 000FFF,

by Lawrence Finch,

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by Carolyn Samit,Helpful