Q: When I go to sync my new iPhone with iTunes I get an error saying I need to download latest version of iTunes. When I try to download it says I using the latest version?
I have an iPhone SE
my iTunes is on my HP Home addition laptop running Windows Vista. (32bit not 64)It isn't capable of upgrading to Windows 7.
when I plug in my iPhone to sync it with iTunes it gives an error message saying I need to download the latest version of iTunes. When I try to do that I get a message saying my iTunes is up to date with latest version of iTunes? Could it be that because my laptop is only running vista it cannot support the latest version? if that is the problem I wish the iTunes download center would say the my device cannot support the latest version of iTunes. the version i currently have is the only one my device can download.
HOw do I access my iTunes library other than buying a new laptop
Posted on Sep 2, 2016 9:41 PM
Sorry, but in order to sync an iPhone running iOS 9, you must have iTunes 12.3 or higher. Since your PC is indicating that it is on the most current version of iTunes, then that means it cannot run 12.3, and whatever version it is on, that is the highest it can run.
Best of luck,
GB
Posted on Sep 2, 2016 10:10 PM