Q: lost my receipt

If you bought it from an Apple Store the receipt might have been delivered electronically. Otherwise a harsh lesson on the importance of making an effort to store receipts for valuable items where you know you can lay your hands on them later. I also tend to keep packaging for some time in case a faulty item needs to be returned while still in warranty.

tt2

I don't know which store you got it from, but most places require a receipt in order to process an exchange or a refund. You can always call the store and ask.

tt2

You're welcome.

Points are worthless, but helping others can be satisfying. See Levels and Perks and the other Tutorials.

tt2