My wireless keyboard keeps typing weird characters.

I took it to the Genius bar and they ran all sorts of test, said the system was very slow. They kept it for a few days and checked a few other things. They wiped the machine and then made me reload from a backup. That seemed to help for a little bit but now its back! I tried replacing the keyboard but that did not solve the problem.

I am wondering if there is something running in the background messing it up.

I do occasionally get an "alert detector" pop up could this be the problem;

I have a Late 2002 Mac Mini Running the latest OS X El Capitan 10.11.6

I just ran EtreCheck....can anyone help!

Thanks

Wendy

EtreCheck version: 3.0.3 (307)

Report generated 2016-09-03 14:12:46

Download EtreCheck from https://etrecheck.com

Runtime 3:44

Performance: Good

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Other problem

Description:

my keyboard keeps typing weird characters

Hardware Information:ⓘ

Mac mini (Late 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

Mac mini - model: Macmini6,1

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Video Information:ⓘ

Intel HD Graphics 4000

EW24T8FW 1920 x 1080 @ 60 Hz

System Software:ⓘ

OS X El Capitan 10.11.6 (15G1004) - Time since boot: about one day

Disk Information:ⓘ

APPLE HDD HTS545050A7E362 disk0 : (500.11 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 499.25 GB (327.88 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

USB Information:ⓘ

Apple, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Seagate FA GoFlex Desk 2 TB

EFI (disk1s1) <not mounted> : 210 MB

FreeAgent GoFlex Drive (disk1s2) /Volumes/FreeAgent GoFlex Drive : 2.00 TB (1.77 TB free)

Thunderbolt Information:ⓘ

Apple Inc. thunderbolt_bus

Gatekeeper:ⓘ

Mac App Store and identified developers

Kernel Extensions:ⓘ

/System/Library/Extensions

[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1 - 2016-09-02) [Support]

System Launch Agents:ⓘ

[not loaded] 7 Apple tasks

[loaded] 152 Apple tasks

[running] 79 Apple tasks

System Launch Daemons:ⓘ

[failed] com.apple.Kerberos.digest-service.plist (2016-02-09)

[not loaded] 47 Apple tasks

[loaded] 155 Apple tasks

[running] 88 Apple tasks

Launch Agents:ⓘ

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-12) [Support]

[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (2015-01-19) [Support]

[running] com.epson.ecrp.launcher.plist (2015-06-28) [Support]

[loaded] com.epson.esua.launcher.plist (2016-03-28) [Support]

[running] com.epson.eventmanager.agent.plist (2014-09-21) [Support]

[loaded] com.epson.scannermonitor.plist (2015-12-16) [Support]

[running] com.motive.alertDetectorHost.plist (2016-02-10) [Support]

[running] com.motive.userAgent.plist (2016-02-10) [Support]

Launch Daemons:ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-12) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-12) [Support]

[loaded] com.adobe.fpsaud.plist (2016-06-28) [Support]

[running] com.fitbit.fitbitd.plist (2012-03-30) [Support]

[running] com.motive.systemDaemon.plist (2016-02-10) [Support]

User Launch Agents:ⓘ

[failed] com.adobe.ARM.[...].plist (2014-06-20) [Support]

[running] com.adwarecleaner.hlprawc.plist (2016-08-19) [Support]

[loaded] com.google.keystone.agent.plist (2016-07-12) [Support]

[failed] com.mackeeper.MacKeeper.Helper.plist (2016-04-15) [Support]

[running] com.pcv.hlpramcn.plist (2016-04-15) [Support]

User Login Items:ⓘ

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Shutterfly Desktop Uploader Application (/Applications/Shutterfly Desktop Uploader.app)

CricutLauncher Application (~/Library/Application Support/CricutDesignSpace/BRIDGE/CricutLauncher.app)

Internet Plug-ins:ⓘ

Default Browser: 601 - SDK 10.11 (2016-07-26)

npMotive: 1.0.0 - SDK 10.7 (2015-12-11) [Support]

AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-05) [Support]

FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-08-10) [Support]

QuickTime Plugin: 7.7.3 (2016-07-26)

Flash Player: 22.0.0.209 - SDK 10.9 (2016-08-10) [Support]

Mathematica: 10.0.0 - SDK 10.10 (2015-11-13) [Support]

NP_2020Player_IKEA: 5.0.94.1 - SDK 10.6 (2012-09-28) [Support]

AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-05) [Support]

CouponPrinter-FireFox_v2: 1.1.10 - SDK 10.6 (2013-09-09) [Support]

npCricutR: Unknown

JavaAppletPlugin: 15.0.1 - SDK 10.11 (2013-01-25) Check version

User internet Plug-ins:ⓘ

npBcsMcTcIO: Unknown (2013-11-09) [Support]

Safari Extensions:ⓘ

Pin It Button - Pinterest, Inc. - http://www.pinterest.com/ (2015-07-13)

3rd Party Preference Panes:ⓘ

Flash Player (2016-06-28) [Support]

Time Machine:ⓘ

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 499.25 GB Disk used: 171.37 GB

Destinations:

FreeAgent GoFlex Drive [Local]

Total size: 2.00 TB

Total number of backups: 82

Oldest backup: 11/13/15, 5:57 PM

Last backup: 9/3/16, 2:02 PM

Size of backup disk: Excellent

Backup size 2.00 TB > (Disk size 499.25 GB X 3)

Top Processes by CPU:ⓘ

1% fontd

1% mds_stores

0% mds

0% Shutterfly Desktop Uploader

0% mdworker(7)

Top Processes by Memory:ⓘ

586 MB kernel_task

262 MB BitdefenderVirusScanner

115 MB com.apple.WebKit.WebContent(2)

106 MB mdworker(7)

78 MB Safari

Virtual Memory Information:ⓘ

175 MB Free RAM

3.83 GB Used RAM (711 MB Cached)

69 MB Swap Used

Diagnostics Information:ⓘ

Sep 2, 2016, 06:00:20 PM Self test - passed

Sep 2, 2016, 03:15:47 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-09-02-151547_[ redacted].cpu_resource.diag [Details]

/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent