amosasi

Q: iCloud - Recovering deleted photos

Hello,

Recently my photos at the year 2015 since Jan until Dec was deleted for a unknown reason from iCloud and all my devices (i didn't change my settings and i didn't delete the photos manually).

These photos aren't on the 'Recently deleted' album and i wish to find these photos.

There's a whey to recover these photos if they are not on iCloud any more?

Thank you all.

iPhone 6, iOS 9.3.5

Posted on Sep 3, 2016 9:01 AM

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Q: iCloud - Recovering deleted photos

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  • by zinacef,

    zinacef zinacef Sep 3, 2016 9:32 AM in response to amosasi
    Level 4 (2,905 points)
    Applications
    Sep 3, 2016 9:32 AM in response to amosasi

    A couple things to try....

     

    - sign out of your iCloud account on the device, then sign back in.

     

    - reset the device -- Restart your iPhone, iPad, or iPod touch - Apple Support

     

    - toggle iCloud Photo Library on/off.

     

    - log into iCloud.com via a browser and see if the photos are there.

  • by léonie,

    léonie léonie Sep 3, 2016 9:33 AM in response to amosasi
    Level 10 (105,254 points)
    iLife
    Sep 3, 2016 9:33 AM in response to amosasi
    Recently my photos at the year 2015 since Jan until Dec was deleted for a unknown reason from iCloud and all my devices (i didn't change my settings and i didn't delete the photos manually).

    What kind of devices?  Are you syncing iCloud Photo Library with a Mac or only with mobile devices?  If you are syncing with a computer, restore the the library from your last Time Machine backup that includes the missing photos. This backup will include the photos, if you are not using "Optimize storage".

    The iCloud backup for mobile devices does unfortunately not include the photos from iCloud photo library.