Q: Safari pop up scam

What to do?

Section: How to respond to the message

http://www.thesafemac.com/tech-support-scam-pop-ups/#more-1796

Did you let anyone access your computer? If so, you should erase and reformat your hard drive, then restore your computer from a backup made prior to when you allowed them access. Change your passwords and other critical information also. You don't know what software might have been installed. If applicable, contact your bank to stop payment and cancel your credit card.

Please use Malwarebytes to clean adware

http://malwarebytes.org/antimalware/mac

If issue is not resoleved. Please run EtreCheck and post the report here.

http://etresoft.com/etrecheck

raininseattle wrote:

 

...What can I do now?

What did you do? Please be specific.

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