-
All replies
-
Helpful answers
-
-
Sep 3, 2016 1:32 PM in response to nigelfrombredeby Kappy,For now forget Etrecheck. Please post the panic log: Mac OS X- How to log a kernel panic. Also, please see: How to fix kernel panics after installing OS X updates | MacIssues and OS X- About kernel panics. Also visit The XLab FAQs and read the FAQ on diagnosing kernel panics.
Etrecheck is a useful tool but not for dealing with kernel panics.
-
Sep 3, 2016 3:08 PM in response to Kappyby nigelfrombrede,This was the report that was produced to be sent to Apple:
Anonymous UUID: 3FD6E90C-9F64-D2BA-A9E7-66196B615942
Sat Sep 3 22:23:58 2016
Panic Report ***
panic(cpu 0 caller 0xffffff8008103577): "hfs_UNswap_BTNode: invalid backward link (0x000020e3 == 0x000020e3)\n"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3248.60.11/bsd/hfs /hfs_endian.c:321
Backtrace (CPU 0), Frame : Return Address
0xffffff8011f13a60 : 0xffffff8007cdab52
0xffffff8011f13ae0 : 0xffffff8008103577
0xffffff8011f13b30 : 0xffffff80080f3b97
0xffffff8011f13b60 : 0xffffff8007f31fda
0xffffff8011f13c70 : 0xffffff8007f3137e
0xffffff8011f13d10 : 0xffffff8007f2f65b
0xffffff8011f13d80 : 0xffffff800813154c
0xffffff8011f13dd0 : 0xffffff8008128250
0xffffff8011f13ec0 : 0xffffff8007f0feed
0xffffff8011f13ee0 : 0xffffff8007efa0b4
0xffffff8011f13f50 : 0xffffff8007f04ea7
0xffffff8011f13f60 : 0xffffff8008228701
0xffffff8011f13fb0 : 0xffffff8007decd66
BSD process name corresponding to current thread: launchd
Mac OS version:
15G1004
Kernel version:
Darwin Kernel Version 15.6.0: Mon Aug 29 20:21:34 PDT 2016; root:xnu-3248.60.11~1/RELEASE_X86_64
Kernel UUID: E349749B-3303-3DDF-959C-B5885A0E1F6E
Kernel slide: 0x0000000007a00000
Kernel text base: 0xffffff8007c00000
__HIB text base: 0xffffff8007b00000
System model name: iMac8,1 (Mac-F226BEC8)
System uptime in nanoseconds: 3936142044950
last loaded kext at 3749136738029: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f8a6f8000, size 32768)
last unloaded kext at 3822549822402: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f8a6f8000, size 32768)
loaded kexts:
com.trusteer.wado-d 1609.22
com.avira.kext.FileAccessControl 1.2.2
com.techsmith.TACC 1.0.2
com.globaldelight.driver.Boom2Device 1.1
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.filesystems.smbfs 3.0.1
com.apple.driver.AppleBluetoothMultitouch 90.3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.4.6f1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHV 1
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleHDA 274.12
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.kext.AMDFramebuffer 1.4.2
com.apple.ATIRadeonX2000 10.0.0
com.apple.kext.AMD2600Controller 1.4.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.6f1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleBacklight 170.8.9
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIRController 327.6
com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.iokit.SCSITaskUserClient 3.7.7
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.driver.AppleFWOHCI 5.5.4
com.apple.driver.AirPortBrcm43224 700.36.24
com.apple.iokit.AppleYukon2 4.0.0
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBUHCIPCI 1.0.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.IOBluetoothHIDDriver 4.4.6f1
com.apple.driver.AppleMultitouchDriver 304.12
com.apple.driver.AppleHIDTransport 5
com.apple.iokit.IOSurface 108.2.3
com.apple.iokit.IOSerialFamily 11
com.apple.driver.CoreCaptureResponder 1
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 274.12
com.apple.kext.OSvKernDSPLib 525
com.apple.kext.AMDSupport 1.4.2
com.apple.AppleGraphicsDeviceControl 3.12.8
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f1
com.apple.iokit.IOBluetoothFamily 4.4.6f1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleHDAController 274.12
com.apple.iokit.IOHDAFamily 274.12
com.apple.iokit.IOAudioFamily 204.4
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.driver.AppleHIDKeyboard 181
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageClass 4.0.2
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7
com.apple.iokit.IOBDStorageFamily 1.8
com.apple.iokit.IODVDStorageFamily 1.8
com.apple.iokit.IOCDStorageFamily 1.8
com.apple.iokit.IOATAPIProtocolTransport 3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.iokit.IOFireWireFamily 4.6.1
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.iokit.IOATAFamily 2.5.3
com.apple.driver.usb.AppleUSBUHCI 1.0.1
com.apple.driver.usb.AppleUSBEHCI 1.0.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.4
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.66 GHz, 6 GB, SMC 1.29f1
Graphics: ATI Radeon HD 2600 Pro, ATI Radeon HD 2600 Pro, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 800 MHz, 0x2C00000000000000, 0x3136485446323536363448592D3830304731
Memory Module: BANK 1/DIMM1, 4 GB, DDR2 SDRAM, 800 MHz, 0x2C00000000000000, 0x31364854463531323634485A2D3830304331
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.4.6f1 17910, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST3500418ASQ, 500.11 GB
Parallel ATA Device: OPTIARC DVD RW AD-5630A
USB Device: USB Bus
USB Device: USB Bus
USB Device: USB Bus
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB Bus
USB Device: IR Receiver
USB Device: USB Bus
USB Device: USB 2.0 Bus
USB Device: USB2.0 Hub
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: ML-331x Series
USB Device: My Passport 070A
USB Device: USB 2.0 Bus
USB Device: Built-in iSight
Thunderbolt Bus:
I was not in safe mode and while it’s being itself I am trying to send this. But the advice given is beyond me! I don’t really understand what I might or might not be doing. Just what my Mac to work and not misbehave.
-
Sep 3, 2016 4:55 PM in response to nigelfrombredeby BobHarris,com.trusteer.wado-d 1609.22
com.avira.kext.FileAccessControl 1.2.2
com.techsmith.TACC 1.0.2
com.globaldelight.driver.Boom2Device 1.1
one of these is most likely at fault
I would bet on Trusteer or Avira, but any kernel extension is suspect
-
Sep 9, 2016 5:16 PM in response to nigelfrombredeby nigelfrombrede,Update on my kernel panics. After lengthy discussions with the good people at AppleCare we decided to restart in Recovery mode, erase the hard disk and reinstall the OS. That was done but did not make things any better. It was such that my Mac was unusable! After more discussions and thinking, I discovered a Lion Install disk filed away. So I restarted in El Capitan then proceeded to install Lion. That took a loooong time. I then installed over Lion, Yosemite. my Mac being 2008 it struggles with El Capitan. I reinstalled critical software and now I HAVE NO MORE KERNEL PANICS!! Not sure why but it's no longer falling over. Great. Maybe I'll be a new Mac one day!
-
Sep 9, 2016 5:17 PM in response to nigelfrombredeby nigelfrombrede,At risk of being boring and repeating everything. Update on my kernel panics. After lengthy discussions with the good people at AppleCare we decided to restart in Recovery mode, erase the hard disk and reinstall the OS. That was done but did not make things any better. It was such that my Mac was unusable! After more discussions and thinking, I discovered a Lion Install disk filed away. So I restarted in El Capitan then proceeded to install Lion. That took a loooong time. I then installed over Lion, Yosemite. my Mac being 2008 it struggles with El Capitan. I reinstalled critical software and now I HAVE NO MORE KERNEL PANICS!! Not sure why but it's no longer falling over. Great. Maybe I'll be a new Mac one day!