Brand new MacBook Air flickering screen

Question

Level 1

12 points

Brand new MacBook Air flickering screen

Sept 3, 2016

Yesterday, my month old MacBook Air 13" went to a totally black screen. I could see NOTHING on the screen. The keyboard was backlit so I knew it was on, but black screen. Read online, did all the restarts, PRAM, SAFE mode, etc, multiple times ...... nothing. Today, tried to get into Apple retail shop / repair -- can't go until next week. Again, tried the reboots incessantly with differing keyboard combinations -- it finally booted with a light, madly flickering screen. It stays lit about 30-40 seconds, then goes to black again. Reset the SMC so many times -- nothing working.

Nothing is connected -- no external drives, DVD, anything. Very simple set-up --- just please turn on and get mail / poke around the web. End of story.

Would appreciate any help.

Posted on Sep 3, 2016 11:54 AM

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Answer 1

dominic23

Level 10

84,018 points

Sep 4, 2016 5:30 AM in response to Cakes2

Try Reset PRAM.

Some of the display settings are stored in PRAM.

Reset PRAM: http://support.apple.com/kb/PH14222

Best.

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Answer 2

Cakes2 Author

Level 1

12 points

Sep 4, 2016 7:34 AM in response to dominic23

Thanks Dominic23 - but I did that NUMEROUS times........ One of the first things I tried even prior to read online. Wish that would have done the trick.....

Going into the Apple Store / Repair center relatively near me..... It seems it may be outside of just some software /hardware interaction glitch.

Thank you.

Cakes2

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