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Helpful answers
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Sep 3, 2016 1:22 PM in response to bella2009by Kappy,Make an appointment at the Apple Genius Bar for service. If needed find an Apple Store - Find a Store - Apple.
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Sep 3, 2016 1:23 PM in response to bella2009by ChrisJ4203,If you have restored the device to factory and not added any of your backup to the device and it is still experiencing a problem, then you need to make an appointment at the Genius Bar of the nearest Apple Store to have the hardware examined. If when you restored the device to factory, if you added your content back, then restore again to factory and do not use your backup. Test the device for a period of time after that. If it crashes, it could be a hardware issue.