Empty gray screen on wake?

So I've been using this Mac mini (Late 2014, 2.6 GHz Core i5, 8 GB Memory, 1 TB HDD, OS X El Capitan 10.11.6) for almost a year now and I'm having a serious problem with waking up from sleep recently. If I let it sleep long enough, I get a gray screen on wake. No progress bars either, and it can go up to half an hour without doing anything. I disabled hibernation using pmset just in case, and the problem still happens. This has happened 3-4 times so far.


Incidentally, pressing certain buttons on the gray screen gives a system error sound. I'm not sure if that means it's a problem with OS X or not, but I'd wager it is, as I ran Apple Diagnostics and it showed that there are no are no hardware issues. I'm really confused now. Has anyone else ever experienced this?

Posted on Sep 3, 2016 10:40 PM

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2 replies

Sep 6, 2016 9:44 AM in response to Donnaclus

- Try resetting the SMC and NVRAM/PRAM (it appears you did one of these already)

Intel-based Macs: Resetting the System Management Controller (SMC)

https://support.apple.com/en-us/HT201295

About NVRAM and PRAM

https://support.apple.com/en-us/HT204063

- Try starting in Safe Mode

OS X: What is Safe Boot, Safe Mode?

https://support.apple.com/en-us/HT201262

- Boot to Recovery and repair the startup disk

OS X: About OS X Recovery - Apple Support

https://support.apple.com/en-us/HT201314

- If it is repairable reinstall the OSX

How to reinstall OS X on your Mac - Apple Support

https://support.apple.com/en-us/HT204904

- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.

Then format the startup disk and do a fresh install of OSX

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Empty gray screen on wake?

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