angelcakex0x

Q: Wifi disconnecting and date and time changing

Iphone 5c having issues stayng connected to the internet and the date and time keeps changing. Wifi drops about every 30 secs and the date and time keeps changing itself.

I have looked through lots of forums but I cant find an answer that fixes it! Anyone else suffered with this issue?

iPhone 5c, iOS 9.3.5

Posted on Sep 4, 2016 5:48 AM

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Q: Wifi disconnecting and date and time changing

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  • by elcpu,

    elcpu elcpu Sep 4, 2016 6:21 AM in response to angelcakex0x
    Level 6 (15,865 points)
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    Sep 4, 2016 6:21 AM in response to angelcakex0x

    Below is a User Tip about Wi-Fi issues. Suggest starting from the top and working down.

     

    1) Restart you device. If a normal restart does not help try holding down the Home and Sleep buttons at the same time for about 15 seconds until the Apple logo appears.

    2) Reset Network Settings:  Settings > General > Reset > Reset Network Settings. Rejoin the Network again.

    3) Reboot Router/Modem:  Unplug from power for 2 minutes and plug again. Update Router Firmware (check manufacturer’s support website for a newer FW). Also try different bands (2.4 GHz and 5 GHz) and different bandwidths (20 MHz recommended for the 2.4 band). Channels 1, 6 or 11 are recommended for the 2.4 band.

    4) Change to Google's DNS:  Settings > Wi-Fi > Click on the Network, Delete all numbers under DNS and enter 8.8.8.8 or alternatively 8.8.4.4

    5) Disable device prioritization on the router if this feature is available. Also disable any VPN apps and test Wi-Fi again.

    6) Determine if other Wi-Fi devices on network are working well (other iOS devices, Macs, PCs).

    7) Try device at another Network, i.e., neighbors’, public coffee house, etc.

    8) Backup and Restore the Device using iTunes. Try restoring as New first and testing it. If ok try restoring the backup (the backup could be corrupted).

    https://support.apple.com/en-us/HT201252

    9) Go to an Apple store for hardware evaluation. The Wi-Fi chip or the antenna could be defective.

     

    User Tip:  https://discussions.apple.com/docs/DOC-9892