Q: iOS 9.3.5 bluetooth not working
I have a new (refurb) iPhone 6s plus with iOS 9.3.5. Bluetooth does not seem to be working. When trying to pair with devices the cursor just spins and spins and the phone never finds anything. I have tried a pulse ox, a jbl speaker and tried using airdrop. Is there anything I can try to fix this? Searching for an answer seems to indicate a problem with the iOS update but I can't find any solutions
iPhone 6s Plus, iOS 9.3.5
Posted on Sep 4, 2016 7:48 AM
Try holding down the Home and Wake/Sleep buttons at the same time for about 15 seconds until the Apple logo appears. You will not lose anything.
If a restart does not help try a System Restore. First backup your device using iTunes. Also import your photos to your computer and copy all important data if possible. Try restoring from backup first and testing it. If it does not help, you may have to restore as New and reconfigure from scratch as the backup could be corrupted. For this reason it is important to have your photos and data saved separately from the backup. Here are the steps for a Restore:
https://support.apple.com/en-us/HT201252
If the above steps do not help, you may have to have it tested at an Apple store.
Posted on Sep 4, 2016 7:55 AM