iPod shuffle not syncing songs

I have an iPod Shuffle and everytime I plug it into my laptop to sync the songs it keeps old playlists from a sync on an old laptop - I have tried to restore the iPod but that is not working - any ideas on what could be wrong?

Posted on Sep 4, 2016 10:15 AM

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1 reply

Sep 4, 2016 10:56 AM in response to ZenaKhan

If you use automatic syncing, your shuffle can only be synced with one iTunes library at a time. That may be why it does not sync to your new iTunes library, because it is currently still associated with your old iTunes library (on previous computer).

I have tried to restore the iPod but that is not working

Please describe how it's not working.


NOTE: To access shuffle's Summary settings screen (if you're using current iTunes), click its device button. The screenshot below shows upper left corner of my iTunes window, with an iPod's device button circled in red. Click that button.

User uploaded file

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iPod shuffle not syncing songs

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